SEARCH 
Q: Do you accept a customer's own material? Is there an upcharge?
 
A: We specialize in accepting a customer's own material (COM).  Please send all materials to our Santa Ana warehouse address, sidemarked with your customer's name and purchase order number. Please insure and properly package all materials as we are not responsible for any damages or losses. Customer's can send in their own material, finish, and trim without an upcharge. 
 
Q: What types of material so you accept?
 
A:  We accept all types of fabrics from silks, cottons to linens.  Please be aware that embroderied fabrics will not show well against light so we encourage that fabrics a light tested.  We do not provide blackout lining.
 
Q: Can you accept custom finishes?
 
A: Although we provide high quality images of our products, we highly recommend our retailers to purchase a set of wood chips for $30.00.  If a customers prefers to use either a Benjamin Moore or Sherwin Williams, there is a $20 per color. 
 
Q: Are the wall sconces hardwire ready?
 
A: Our wall sconces are prewired with a dropdown cordswitch and a certified electrician is recommended to hardwire our sconces.
 
Q: Do you make chandelier cord covers?
 
A: Yes, we do make cord covers for a nominal fee.  Please indicate at time of ordering and the length of your chain.
 
Q: Do you have a dropship program?
 
A: We do offer a dropship program for orders not shipped directly to your place of business, warehouse or commercial job site.  A $5 drop shipment charge will be added to the total order.  Please fax over a packing slip along with your purchase order at the time of ordering.
 
Q: What is your product leadtime?
 
A: Most of our products are in stock and ready to finish. The normal lead time is 4 weeks and 2 weeks additional following tradeshows.  Custom lampshades take 2-3 weeks and also depends upon receipt of customer's own material.
 
Q: Is there a charge for rush orders?
 
A: There is a 10% upcharge for all custom rush orders that ship within 1-2 weeks of request.
 
Q: Can we order fabric samples or finish samples?
 
A: We can send out cut sample request for $5 (up to five samples) and $10 for sample finishes (up to 5 colors).  You may also order a set of color samples for $30.00.
 
Q: What is your opening order?
 
A: Our minimum opening order for stores is $300, $500 for designers, and $1000 for web retailers.
 

Q:  What is the recommend wattage for your lighting?
 
A: We  recommended wattage 60 watts for our portable lamps, 25-40 watts per chandelier arm, and 40 watts for our wall sconces.
 
Q: Can you provide a shade attachment clip for our lampshades?
 
A:  Yes, we offer a shade attachment clip for our lampshades for a nominal fee. Please request the attachment at the time of ordering.
 
Q: Are you finishes crackled or antique finished?
 
A: Our Bella collection products are not crackled but antique finished.  The chandeliers, wall sconces, table lamps, floor lamps, and end tables are all slightly crackled and finished with a waterbased paint finish.

Q. How do you determine the correct size for a chandelier or hanging fixture?

A: One universally correct formula for determining the correct size light fixture for the Dining Room is to go with a fixture that has a diameter that is half the diameter (or width) of the tabletop. For instance, if the Dining Room table is a rectangle of 48” wide x 72” long, a chandelier that is approximately 24” (half of the 48” width of the table) in diameter would look fabulous. If the table is a 60” round diameter, a 30” diameter chandelier would be appropriate.

If you want to hang two chandeliers over an exceptionally long dinging room table (for example a table that is approximately 54” wide x 120” long), then if you select chandeliers that are 1/3 the width of the table and hang them centered on each end of the table that would be correct. Therefore each chandelier would be approximately 18” in diameter.

The height of the actual chandelier should be determined on the ceiling height of the room. Many Designers follow the rule of allowing 2 ½” – 3” for each foot of a rooms height. Using this calculation, a room that has an 8’ ceiling can use a chandelier that is approximately 20” to 24” in height. If the ceiling is 10 feet high, than a light fixture that is 25” to 30” would look more appropriate.

The chandelier should be hung centered over the table (unless you are installing more than 1 fixture over the table) and the bottom of the light fixture should be about 30” above the table top.

Dining Room chandeliers should always have a dimmer switch so that you can use the Dining Room for a multiple of activities from romantic dinners to a study area for the kids.

Chandelier Size for a Foyer or Entry Hall

When you don’t have a table to help you determine the width of the chandelier you need for a room, you base the size on the overall room dimensions. One easy favorite that rarely fails is to add the width and length of the room together in feet and convert that figure to inches to come up with the correct width of the chandelier.

For example, if an Entry Hall is only 8’ x 6’, you would add 8 + 6 together which equals 14, but instead of 14 feet, it would indicate that a 14” diameter chandelier would work best.

If a room is larger, say 10’ x 18’, you would figure the diameter of the chandelier by the following formula:

10 + 18 = 28 (Therefore, a 28” diameter chandelier would fit the room proportionately.)

It makes sense that the higher the ceiling the taller the chandelier should be so that it will look balanced in the room. Many Designers follow the rule of allowing 2 ½” – 3” for each foot of a rooms height. Using this calculation, a room that has an 8’ ceiling can use a chandelier that is approximately 20” to 24” in height. If the ceiling is 10 feet high, than a light fixture that is 25” to 30” would look more appropriate.

The chandelier in a Foyer or Entry Hall should be hung centered in the room with the bottom of the fixture no lower than 7' from the floor. 7' is the absolutel minimum to allow for head clearance. If you have a tall ceiling you should follow a rule of thumb of at least 7' 6" from the floor to the bottom of the light fixture.

SHOP

 
 
© CharnAndCompany.com 2010